Customers Keep Showing Up During Hours Our Website Says We're Closed
A business changed its hours, or its prices, or stopped offering a service, months ago. The website never got the memo.
What you might notice
Customers reference details on the website that haven't been true for a while, a service no longer offered, a phone number nobody answers, or hours that changed last season.
What's actually going on
Once a website launches, it's easy to treat it as finished rather than as something that needs the same small upkeep as a printed sign out front. Small mismatches pile up quietly because no single one feels urgent enough to fix on its own.
Why it matters
Every outdated detail is a small moment where a customer's trust in the business dips, and enough of those moments add up to real, avoidable frustration.
What the fix usually involves
This is usually a straightforward pass through the site: correcting hours, prices, and services, fixing broken links and forms, and making sure everything matches how the business actually operates today.